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Game Progression vs Game Advancement (Gamification Achievement Systems Tips)

Discover the Surprising Difference Between Game Progression and Game Advancement in Gamification Achievement Systems – Tips Inside!

Step Action Novel Insight Risk Factors
1 Define the game progression and game advancement goals Game progression refers to the linear advancement of a player through a game, while game advancement refers to the player’s overall improvement in skills and abilities. Risk of setting unrealistic goals that may demotivate players.
2 Identify player motivation techniques Use player motivation techniques such as intrinsic and extrinsic motivation to encourage players to progress and advance in the game. Risk of over-reliance on extrinsic motivation, which may lead to short-term engagement.
3 Design reward structures Create reward structures that align with the game progression and advancement goals. Use a mix of tangible and intangible rewards to keep players engaged. Risk of creating rewards that are too easy to obtain, which may lead to boredom.
4 Develop leveling up strategies Use leveling up strategies such as unlocking new content, increasing difficulty, and providing new challenges to keep players engaged and motivated. Risk of creating leveling up strategies that are too difficult, which may lead to frustration and disengagement.
5 Implement point system mechanics Use point system mechanics to track player progress and provide feedback on their performance. Use a variety of point systems such as experience points, achievement points, and leaderboard rankings. Risk of creating point systems that are too complex, which may lead to confusion and disengagement.
6 Scale challenge difficulty Scale challenge difficulty to match player skill level and provide a sense of accomplishment. Use techniques such as adaptive difficulty and dynamic difficulty adjustment. Risk of creating challenges that are too easy or too difficult, which may lead to boredom or frustration.
7 Optimize feedback loops Use feedback loops to provide players with immediate feedback on their performance and progress. Use techniques such as progress bars, notifications, and badges. Risk of creating feedback loops that are too intrusive, which may lead to annoyance and disengagement.
8 Employ user engagement tactics Use user engagement tactics such as social features, personalization, and community building to keep players engaged and motivated. Risk of creating user engagement tactics that are too intrusive or irrelevant, which may lead to disengagement.
9 Create incentive programs Create incentive programs such as loyalty programs, referral programs, and special events to reward and retain players. Risk of creating incentive programs that are too costly or unsustainable, which may lead to financial strain.

Overall, it is important to balance the various gamification achievement systems tips to create a game that is engaging, challenging, and rewarding for players. By understanding player motivation, designing effective reward structures, and optimizing feedback loops, game developers can create games that keep players engaged and motivated to progress and advance.

Contents

  1. How to Design Effective Gamification Achievement Systems for Game Progression
  2. Player Motivation Techniques: Key Factors in Advancing Through Games
  3. Reward Structures Design: Maximizing User Engagement and Retention
  4. Leveling Up Strategies: Tips for Creating a Compelling Gaming Experience
  5. Point System Mechanics: Balancing Challenge and Rewards in Game Advancement
  6. Scaling Difficulty Levels: How to Keep Players Engaged Without Frustration
  7. Feedback Loop Optimization: Enhancing User Experience through Continuous Improvement
  8. User Engagement Tactics: Building Strong Connections with Your Gaming Community
  9. Incentive Program Creation: Crafting Meaningful Rewards that Drive Game Progression
  10. Common Mistakes And Misconceptions

How to Design Effective Gamification Achievement Systems for Game Progression

Step Action Novel Insight Risk Factors
1 Define game progression goals Identify the specific objectives that players should achieve to progress through the game Ensure that the goals are challenging but achievable, and that they align with the overall game design and narrative
2 Determine user engagement strategies Decide on the methods that will encourage players to engage with the game and its achievement system Consider using rewards and recognition, feedback loops, goal setting, personalization options, social sharing features, and other motivational design elements
3 Choose appropriate achievement metrics Select the metrics that will be used to track player progress and determine when achievements are earned Use metrics that are relevant to the game and its objectives, such as points, badges, trophies, or progress tracking tools
4 Design effective feedback mechanisms Create feedback mechanisms that provide players with clear and timely information about their progress and achievements Use gamified feedback mechanisms that are engaging and motivating, such as progress bars, notifications, or sound effects
5 Implement incentives for completion Offer incentives that encourage players to complete achievements and progress through the game Use incentives that are meaningful and valuable to players, such as in-game rewards, access to new content, or exclusive features
6 Test and refine the achievement system Test the achievement system with a group of players and gather feedback on its effectiveness Use the feedback to refine the system and improve its design and implementation

Novel Insight: Personalization options and social sharing features can increase player engagement and create a sense of community within the game.

Risk Factors: Over-reliance on extrinsic rewards can lead to players losing interest in the game once the rewards are no longer available. Poorly designed feedback mechanisms can be confusing or demotivating for players. Incentives that are too difficult to obtain can discourage players from attempting to earn them.

Player Motivation Techniques: Key Factors in Advancing Through Games

Step Action Novel Insight Risk Factors
1 Incorporate in-game challenges In-game challenges provide players with a sense of accomplishment and progress, which can motivate them to continue playing. The challenges should not be too difficult or too easy, as this can lead to frustration or boredom.
2 Implement leaderboards and rankings Leaderboards and rankings allow players to compare their progress with others, which can motivate them to improve their performance. Players may become discouraged if they are consistently ranked low on the leaderboard.
3 Create feedback loops Feedback loops provide players with immediate feedback on their actions, which can help them improve their performance and feel a sense of progress. Feedback loops should be clear and concise, as too much information can be overwhelming.
4 Design quests and missions Quests and missions provide players with a clear goal to work towards, which can motivate them to continue playing. The quests and missions should be engaging and relevant to the game‘s narrative.
5 Incorporate skill-based progression Skill-based progression allows players to improve their abilities over time, which can provide a sense of accomplishment and progress. The difficulty should be balanced to ensure players do not become frustrated or bored.
6 Utilize social comparison Social comparison allows players to compare their progress with others, which can motivate them to improve their performance. Players may become discouraged if they are consistently ranked low on the leaderboard.
7 Provide personalization options Personalization options allow players to customize their experience, which can increase their engagement and motivation. Too many options can be overwhelming and lead to decision paralysis.
8 Incorporate narrative storytelling elements Narrative storytelling elements can provide players with a sense of purpose and motivation to progress through the game. The narrative should be engaging and relevant to the game’s mechanics.
9 Provide exploration incentives Exploration incentives can motivate players to explore the game world and discover new content. The incentives should be rewarding enough to justify the time and effort required to explore.
10 Implement difficulty scaling Difficulty scaling allows players to progress at their own pace, which can prevent frustration and boredom. The scaling should be balanced to ensure players do not become too comfortable or overwhelmed.
11 Offer time-limited events Time-limited events can create a sense of urgency and motivate players to log in and play. Players may become frustrated if they miss out on time-limited content.
12 Provide unlockable content Unlockable content can provide players with a sense of accomplishment and progress. The unlockable content should be relevant and rewarding enough to justify the effort required to unlock it.
13 Reward player creativity Rewarding player creativity can encourage players to experiment and explore the game mechanics. The rewards should be balanced to prevent players from exploiting the system.
14 Provide player choice and agency Providing player choice and agency can increase player engagement and motivation. The choices should be meaningful and have a significant impact on the game’s narrative or mechanics.

Reward Structures Design: Maximizing User Engagement and Retention

Step Action Novel Insight Risk Factors
1 Determine the desired user behavior Understanding the specific actions you want users to take is crucial in designing an effective reward structure. Risk of not aligning the desired behavior with the reward system.
2 Choose appropriate gamification mechanics Different gamification mechanics, such as points systems, leaderboards, badges and achievements, progress bars, and unlockable content, can be used to incentivize user behavior. Risk of choosing mechanics that do not align with the desired behavior or that are not engaging to users.
3 Incorporate social recognition Providing users with social recognition, such as through leaderboards or user-generated content, can increase engagement and retention. Risk of not properly moderating user-generated content or creating a toxic community.
4 Offer personalization options Allowing users to personalize their experience, such as through avatar customization or choosing their own rewards, can increase engagement and retention. Risk of overwhelming users with too many options or not providing enough options.
5 Implement time-limited events Time-limited events, such as daily rewards or tiered rewards, can create a sense of urgency and increase engagement. Risk of not properly communicating the event or creating a sense of FOMO (fear of missing out) that can lead to burnout.
6 Provide reward redemption options Offering a variety of reward redemption options, such as in-game items or real-world prizes, can increase engagement and retention. Risk of not properly valuing the rewards or creating an unfair advantage for certain users.
7 Use performance feedback loops Providing users with feedback on their performance, such as through progress bars or achievement notifications, can increase engagement and retention. Risk of overwhelming users with too much feedback or not providing enough feedback.

Overall, designing an effective reward structure requires a deep understanding of user behavior and the appropriate use of gamification mechanics. Incorporating social recognition, personalization options, time-limited events, reward redemption options, and performance feedback loops can all increase engagement and retention. However, it is important to properly moderate user-generated content, communicate time-limited events, and provide balanced reward redemption options to avoid potential risks.

Leveling Up Strategies: Tips for Creating a Compelling Gaming Experience

Step Action Novel Insight Risk Factors
1 Create a variety of quests and objectives Players enjoy having multiple goals to work towards Overwhelming players with too many objectives can lead to confusion and frustration
2 Implement difficulty scaling Gradually increasing difficulty keeps players engaged and challenged Poorly balanced difficulty can lead to players feeling frustrated or bored
3 Include unlockable content Unlocking new content provides a sense of accomplishment and encourages players to continue playing Making unlockable content too difficult to obtain can discourage players
4 Offer progression rewards Rewards for leveling up or completing objectives keep players motivated Rewards that are too small or insignificant can feel underwhelming
5 Create player feedback loops Providing feedback on player progress and achievements reinforces positive behavior Negative feedback or lack of feedback can discourage players
6 Integrate narrative into gameplay A compelling story can keep players engaged and invested in the game Poorly executed narrative can feel forced or irrelevant
7 Balance challenge and frustration A challenging game is more rewarding, but too much frustration can lead to players quitting Finding the right balance can be difficult and requires testing
8 Include social features Social features like leaderboards and multiplayer modes can increase player engagement Poorly implemented social features can feel intrusive or irrelevant
9 Increase replayability Including multiple paths or endings encourages players to replay the game Lack of replayability can lead to players losing interest
10 Encourage incentivized exploration Providing rewards for exploring the game world can keep players engaged and curious Poorly incentivized exploration can feel like a waste of time
11 Offer customization options Allowing players to customize their characters or game experience can increase player investment Limited or irrelevant customization options can feel restrictive
12 Include time-based challenges Time-based challenges add urgency and excitement to gameplay Poorly balanced time-based challenges can feel unfair or frustrating
13 Provide gameplay mechanics variety Including a variety of gameplay mechanics keeps the game fresh and interesting Poorly executed or irrelevant mechanics can feel confusing or frustrating
14 Reward achievements Rewarding players for completing achievements provides a sense of accomplishment and encourages continued play Poorly balanced or irrelevant achievements can feel underwhelming

Point System Mechanics: Balancing Challenge and Rewards in Game Advancement

Step Action Novel Insight Risk Factors
1 Define the challenge level The challenge level should be set based on the target audience and their skill level. It should be challenging enough to keep players engaged but not too difficult that they become frustrated and quit. Setting the challenge level too high may discourage players from continuing to play the game.
2 Create an achievement system An achievement system should be created to track the player’s progress and provide feedback on their performance. This can include unlocking new levels, earning badges, or receiving rewards. The achievement system should be balanced to ensure that rewards are not too frequent or too rare.
3 Implement a point system A point system should be implemented to track the player’s progress and provide a sense of accomplishment. Points can be earned by completing tasks, achieving goals, or reaching milestones. The point system should be balanced to ensure that points are not too easy or too difficult to earn.
4 Scale the difficulty The difficulty of the game should be scaled as the player progresses to maintain a balance between challenge and reward. This can include increasing the complexity of tasks or introducing new obstacles. Scaling the difficulty too quickly may discourage players from continuing to play the game.
5 Set goals Goals should be set to provide players with a clear objective and a sense of direction. This can include completing a level within a certain time frame or achieving a specific score. Goals should be challenging but achievable to keep players engaged.
6 Provide feedback Feedback should be provided to players to help them improve their performance and motivate them to continue playing. This can include tips on how to complete a task or suggestions for improving their score. Feedback should be constructive and not overly critical to avoid discouraging players.
7 Use leaderboards Leaderboards can be used to rank players based on their performance and provide a sense of competition. This can motivate players to improve their score and continue playing. Leaderboards can also discourage players who are not performing well and may lead to frustration.
8 Apply gamification design principles Gamification design principles should be applied to ensure that the game is engaging and enjoyable for players. This can include providing a sense of progression, creating a narrative, or incorporating social elements. Applying too many gamification design principles may make the game too complex and overwhelming for players.
9 Consider player motivation factors Player motivation factors should be considered when designing the game to ensure that it is appealing to the target audience. This can include factors such as competition, achievement, or social interaction. Ignoring player motivation factors may result in a game that is not engaging or enjoyable for the target audience.
10 Balance reward frequency The frequency of rewards should be balanced to ensure that players are motivated to continue playing. Rewards should be frequent enough to keep players engaged but not so frequent that they lose their value. Rewarding players too frequently may lead to a sense of entitlement and reduce the value of rewards.
11 Test and iterate The game should be tested and iterated upon to ensure that it is engaging and enjoyable for players. Feedback from players should be taken into account and used to improve the game. Failing to test and iterate the game may result in a product that is not appealing to the target audience.

Scaling Difficulty Levels: How to Keep Players Engaged Without Frustration

Step Action Novel Insight Risk Factors
1 Implement challenge progression Gradual skill development is key to keeping players engaged without frustration. Difficulty spikes can cause players to become frustrated and disengage from the game.
2 Use balanced difficulty scaling Dynamic difficulty adjustment can help keep players engaged by adjusting the difficulty level based on their skill level. Over-reliance on dynamic difficulty adjustment can lead to players feeling like the game is too easy or too hard.
3 Incorporate player feedback loop Adaptive gameplay mechanics can help keep players engaged by adjusting the game based on their feedback. Ignoring player feedback can lead to players feeling like their input is not valued, causing them to disengage from the game.
4 Increase challenge incrementally Incremental challenge increase can help keep players engaged by gradually increasing the difficulty level. Sudden difficulty spikes can cause players to become frustrated and disengage from the game.
5 Use reward pacing strategy Reward pacing strategy can help keep players engaged by providing rewards at appropriate intervals. Over-reliance on rewards can lead to players feeling like the game is too easy or too focused on rewards rather than gameplay.
6 Balance game mechanics Game balance tuning can help keep players engaged by ensuring that the game is fair and balanced. Poor game balance can lead to players feeling like the game is unfair or unbalanced, causing them to disengage from the game.
7 Iterate level design Level design iteration can help keep players engaged by ensuring that the game is challenging but not frustrating. Poor level design can lead to players feeling like the game is too difficult or too easy, causing them to disengage from the game.
8 Adjust gameplay flow Gameplay flow optimization can help keep players engaged by ensuring that the game is paced appropriately. Poor gameplay flow can lead to players feeling like the game is too slow or too fast, causing them to disengage from the game.
9 Avoid difficulty plateaus Difficulty plateau avoidance can help keep players engaged by ensuring that the game continues to provide a challenge. Difficulty plateaus can cause players to become bored and disengage from the game.

Overall, scaling difficulty levels is a delicate balance between providing a challenge and avoiding frustration. By implementing challenge progression, balanced difficulty scaling, player feedback loops, incremental challenge increase, reward pacing strategy, game balance tuning, level design iteration, gameplay flow optimization, and difficulty plateau avoidance, game developers can keep players engaged without causing frustration. However, it is important to be mindful of the risks associated with each approach and to iterate and adjust as necessary to ensure that the game remains engaging and enjoyable for players.

Feedback Loop Optimization: Enhancing User Experience through Continuous Improvement

Step Action Novel Insight Risk Factors
1 Collect User Feedback Use customer satisfaction surveys and usability testing procedures to gather feedback from users. Users may not provide accurate or complete feedback.
2 Analyze Data Use data analysis to identify patterns and trends in user feedback. Data analysis may be time-consuming and require specialized skills.
3 Identify Areas for Improvement Use performance metrics to identify areas where user experience can be improved. Prioritizing areas for improvement may be challenging.
4 Implement Changes Use optimization techniques such as A/B testing methods to implement changes and measure their impact. Changes may not have the desired effect on user experience.
5 Monitor Results Use iterative process to continuously monitor results and make further improvements. Continuous improvement may require significant resources and time.
6 Incorporate Gamification Elements Use gamification elements and behavioral psychology principles to enhance user engagement and personalization tactics to improve user experience. Gamification elements may not be suitable for all types of products or services.

Feedback loop optimization is a continuous improvement process that enhances user experience through data analysis and iterative changes. The first step is to collect user feedback using customer satisfaction surveys and usability testing procedures. Data analysis is then used to identify patterns and trends in user feedback. Performance metrics are used to identify areas where user experience can be improved. Optimization techniques such as A/B testing methods are used to implement changes and measure their impact. Results are continuously monitored using an iterative process, and further improvements are made as necessary. Incorporating gamification elements and behavioral psychology principles can enhance user engagement and personalization tactics can improve user experience. However, gamification elements may not be suitable for all types of products or services. The main risk factors include inaccurate or incomplete user feedback, time-consuming data analysis, prioritizing areas for improvement, changes not having the desired effect, and continuous improvement requiring significant resources and time.

User Engagement Tactics: Building Strong Connections with Your Gaming Community

Step Action Novel Insight Risk Factors
1 Implement user-generated content User-generated content can increase engagement and create a sense of community Risk of inappropriate or offensive content
2 Host in-game events and challenges In-game events and challenges can keep players engaged and excited Risk of events being too difficult or too easy
3 Offer loyalty programs and rewards Loyalty programs and rewards can incentivize players to continue playing Risk of rewards being too difficult to obtain or not valuable enough
4 Use personalized communication methods Personalized communication can make players feel valued and heard Risk of communication being too frequent or intrusive
5 Collect feedback from players Feedback can help improve the game and show players that their opinions matter Risk of negative feedback damaging the game‘s reputation
6 Implement collaborative gameplay features Collaborative gameplay can create a sense of teamwork and community Risk of players not working well together or feeling left out
7 Offer cross-platform compatibility options Cross-platform compatibility can increase accessibility and reach a wider audience Risk of technical difficulties or compatibility issues
8 Provide player-to-player interaction tools Player-to-player interaction can create friendships and a sense of community Risk of inappropriate or offensive behavior
9 Allow virtual item trading systems Virtual item trading can create a sense of ownership and value for players Risk of scams or unfair trades
10 Offer customizable avatar creation options Customizable avatars can make players feel unique and invested in their character Risk of inappropriate or offensive avatars
11 Provide real-time chat functionality Real-time chat can facilitate communication and create a sense of community Risk of inappropriate or offensive language
12 Analyze gameplay data Analyzing gameplay data can help improve the game and tailor it to players’ preferences Risk of misinterpreting data or making changes that negatively impact the game
13 Implement player feedback Implementing player feedback can show players that their opinions matter and improve the game Risk of not being able to implement all feedback or making changes that negatively impact the game
14 Incorporate social responsibility initiatives Social responsibility initiatives can show players that the game cares about important issues Risk of not being able to please all players or being accused of virtue signaling

Overall, building strong connections with a gaming community requires a balance of various tactics that can increase engagement, create a sense of community, and show players that their opinions matter. However, there are also risks associated with each tactic that must be carefully managed to avoid negative consequences.

Incentive Program Creation: Crafting Meaningful Rewards that Drive Game Progression

Step Action Novel Insight Risk Factors
1 Define game progression Game progression refers to the advancement of players through different levels or stages of a game. It is important to ensure that the game progression is challenging enough to keep players engaged, but not so difficult that they become frustrated and lose interest.
2 Determine achievement systems Achievement systems are a way to track and reward player progress. They can include badges, trophies, or other virtual rewards. It is important to ensure that the achievement systems are meaningful and relevant to the game. Otherwise, players may not be motivated to pursue them.
3 Use gamification tips Gamification tips can help to create a more engaging and rewarding experience for players. These can include things like adding social elements, creating a sense of urgency, or providing feedback on progress. It is important to use gamification tips in a way that is appropriate for the game and the target audience. Overuse or misuse of these techniques can lead to a negative player experience.
4 Develop a reward structure A reward structure outlines the types of rewards that players can earn for achieving certain milestones or completing certain tasks. These can include in-game items, virtual currency, or real-world prizes. It is important to ensure that the reward structure is balanced and fair. Players should feel that the rewards are worth the effort required to earn them.
5 Create motivational incentives Motivational incentives are rewards that are specifically designed to encourage players to engage with the game. These can include things like bonus points, time-limited rewards, or exclusive content. It is important to ensure that motivational incentives are aligned with the goals of the game and the needs of the players. Otherwise, they may not be effective in driving engagement.
6 Implement a progress tracking system A progress tracking system allows players to see how far they have progressed in the game and what they need to do to reach the next level. This can help to keep players engaged and motivated. It is important to ensure that the progress tracking system is easy to use and understand. Otherwise, players may become confused or frustrated.
7 Use goal-oriented rewards Goal-oriented rewards are rewards that are tied to specific goals or objectives within the game. These can include things like completing a level or achieving a certain score. It is important to ensure that goal-oriented rewards are challenging but achievable. Otherwise, players may become discouraged and lose interest.
8 Consider performance-based bonuses Performance-based bonuses are rewards that are tied to a player’s performance within the game. These can include things like speed bonuses or accuracy bonuses. It is important to ensure that performance-based bonuses are fair and do not unfairly advantage certain players. Otherwise, players may become frustrated and lose interest.
9 Implement a milestone recognition program A milestone recognition program rewards players for reaching certain milestones within the game. These can include things like reaching a certain level or completing a certain number of tasks. It is important to ensure that the milestone recognition program is meaningful and relevant to the game. Otherwise, players may not be motivated to pursue it.
10 Use a tiered reward system A tiered reward system offers different levels of rewards based on the player’s level of achievement within the game. This can help to keep players engaged and motivated. It is important to ensure that the tiered reward system is balanced and fair. Players should feel that the rewards are worth the effort required to earn them.
11 Consider a point-based incentive plan A point-based incentive plan rewards players for completing certain tasks or achieving certain goals within the game. Players can accumulate points that can be redeemed for rewards. It is important to ensure that the point-based incentive plan is easy to understand and use. Otherwise, players may become confused or frustrated.
12 Offer customizable reward options Customizable reward options allow players to choose the rewards that they want to receive. This can help to increase player engagement and motivation. It is important to ensure that the customizable reward options are relevant and meaningful to the game. Otherwise, players may not be motivated to pursue them.
13 Develop a reward redemption process A reward redemption process outlines how players can redeem their rewards. This can include things like entering a code or filling out a form. It is important to ensure that the reward redemption process is easy to use and understand. Otherwise, players may become frustrated or discouraged.
14 Plan an incentive budget An incentive budget outlines how much money or resources will be allocated to the incentive program. This can help to ensure that the program is sustainable and effective. It is important to ensure that the incentive budget is realistic and aligned with the goals of the game and the needs of the players. Otherwise, the program may not be effective in driving engagement.

Common Mistakes And Misconceptions

Mistake/Misconception Correct Viewpoint
Game progression and game advancement are the same thing. Game progression refers to moving through levels or stages in a game, while game advancement refers to gaining new skills or abilities that allow players to progress further in the game. It is important to distinguish between these two concepts when designing gamification achievement systems.
Gamification achievement systems should only reward progress towards the end goal of the game. While it is important for players to feel like they are making progress towards completing the overall objective of a game, it can also be motivating for them to receive rewards for smaller achievements along the way. This can help keep them engaged and motivated throughout gameplay.
All players should have access to all achievements from the beginning of gameplay. Some achievements may require certain skills or abilities that players do not possess at the start of gameplay, so it makes sense for those achievements to become available later on as players gain more experience and develop their skills within the game. However, there should still be some achievable goals available from early on in order to provide motivation and encourage continued engagement with gameplay.
Achievements should always be visible and easy-to-earn in order to motivate players effectively. While having easily attainable goals can certainly motivate some players, others may find this approach too simplistic or unchallenging which could lead them losing interest quickly if they don’t feel challenged enough by what’s being offered up front; therefore, finding a balance between challenging but achievable goals is key when designing gamification achievement systems.
Players will automatically understand how each achievement works without any explanation. Providing clear explanations about how each achievement works (e.g., what actions need taken) helps ensure that everyone understands what they’re working toward achieving; otherwise confusion could arise leading people down paths where they aren’t actually progressing towards anything meaningful within your system/gameplay loop.
Achievements should be the only way to progress in a game. While achievements can certainly provide motivation and help players feel like they are making progress, it is important to also allow for other ways of advancing within gameplay (e.g., gaining new skills or abilities) so that players don’t become too focused on achieving specific goals at the expense of enjoying the overall experience.